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Services Spa Development & Operations
The Royal Spa offers spa consultancy, spa development and/or spa management services for hotel & resort, high-end service apartment & condo and luxury day spa. Ideally involved with a project from its inception, The Royal Spa team guides the development and assures that the brand spirit and brand values influence all facets of the project.
Pre-development
The scope of services offered by The Royal Spa is broad and begins with feasibility studies, including site evaluation, market potential, concept development and financial viability calculations. During this phase we put together design briefs and master-planning. Appropriate consultants are identified to compliment the combined experience of The Royal Spa team in developing the project.
During Development
- Technical Services reviews and advises on all designs and drawings, including but not limited to concept, spa facilities, reception area, consultation area, public areas, service areas, staff facilities, landscaping, uniforms, graphics and signage, and marketing collateral. We advise on mechanical and electrical requirements, all FF&E (fixtures, furniture & equipment) and all operational systems.
- Project Management Services oversee the planning, follow up, co-ordination and development of the total project from start to finish significantly reducing the project owners tasks. The Royal Spa total management of the project provides better control and coordination of all involved parties from architects, interior, M&E consultants to structural engineers and all suppliers.
- Pre-opening Services embrace the preparation of budgets and estimated P&L accounts, working capital requirements, staffing and salary guides, training, recruitment schedules, spa operating procedures manual (SOPs), sales and marketing support, printed and electronic collateral design, production and distribution, PR activities, lease negotiations, concession contracts, site visits and inspections with progress reports; whilst continually coordinating the entire design team throughout the pre-opening period.
Post Opening
Full spa management consists of identifying key objectives for the spa and implementation through the unit Spa Manager. This includes accounting, administration, cost control, maintenance, sales and marketing and spa operating procedures (SOPs) implementation.
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